Privacy Policy
Last updated: August 2026
Greenhill Park Residential Care Home ('we', 'us', 'our') is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us.
Who We Are
Greenhill Park Residential Care Home is located at 24 Greenhill Park Road, Evesham, WR11 4NL. We are the data controller responsible for your personal data. You can contact us at [email protected] or by calling 01386 40836.
What Information We Collect
We may collect the following personal information: your name, email address, and telephone number when you complete our contact form or enquire about our services; information you provide when requesting a visit or care assessment; and technical data such as your IP address, browser type, and pages visited, collected automatically when you use our website.
How We Use Your Information
We use your personal information to respond to your enquiries and arrange visits; to provide information about our care services; to improve our website and services; and to comply with our legal and regulatory obligations as a registered care provider. We do not use your information for automated decision-making or profiling.
Legal Basis for Processing
We process your personal data on the following legal bases: your consent, where you have provided it; our legitimate interests in running and improving our care home; and compliance with legal obligations, including those set by the Care Quality Commission (CQC) and other regulatory bodies.
Sharing Your Information
We do not sell or rent your personal data to third parties. We may share information with healthcare professionals, local authorities, or regulatory bodies where required by law or necessary to provide care. Any third parties we work with are required to handle your data securely and in accordance with applicable law.
How Long We Keep Your Data
We retain personal data only for as long as necessary for the purposes it was collected, or as required by law. Enquiry data is typically held for 12 months. Care records are retained in accordance with NHS and social care guidance.
Your Rights
Under UK data protection law you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data where there is no lawful reason to retain it; object to or restrict our processing of your data; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at [email protected].
Cookies
Our website uses cookies to ensure essential functionality and to understand how visitors use our site. You can control cookie settings through your browser. Declining non-essential cookies will not affect your ability to use the site.
Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.
Complaints
If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.
Questions about this policy? We're happy to help.
[email protected]